Madden NFL didn't have an outstanding 2020. The PS4 and Xbox One version was panned by critics and fans alike Many of whom focused on the perceived deficiencies of single-player modes such as Face of the Franchise and Franchise Mode. It was also very buggy. Really buggy.
Madden NFL, like most 2020 games, was forced to confront the unique challenges brought on by COVID-19. The COVID-19 outbreak forced the team into relocating to their homes to work during development. EA was also forced to contend with a console transition -it's always a challenging time for a sports game as the developers struggle to reconcile old and cutting-edge technology.